Responsible Gaming

Gambling Should Be Entertainment, Not Income

At FastPitch, we believe online pokies should be enjoyed as entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Always gamble within your means and only with money you can afford to lose.

Age Verification

You must be 18 years of age or older to play online pokies in New Zealand. It is illegal for anyone under 18 to participate in gambling activities. We take age verification seriously and verify all players upon registration.

If you are under 18, please do not use this website. Parents and guardians: if you are concerned about a young person's gambling, contact the support organisations listed below.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone else, it may indicate a gambling problem:

• Chasing losses — gambling more to try to win back money you've lost
• Hiding or lying about the amount of time or money spent gambling
• Neglecting family, work, study, or other responsibilities due to gambling
• Gambling with money needed for essentials like rent, food, or bills
• Feeling anxious, irritable, or restless when not gambling
• Needing to gamble with larger amounts to achieve the same excitement
• Unsuccessful attempts to cut down or stop gambling
• Using gambling to escape from stress, anxiety, depression, or other problems
• Borrowing money to gamble or to pay gambling debts
• Experiencing relationship, financial, or legal problems due to gambling

Self-Help Tools & Player Protections

FastPitch and participating online casinos offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose over a given timeframe
• Reality Checks: Receive pop-up reminders during play about how long you've been gambling and how much you've spent
• Session Time Limits: Set automatic logout times to prevent extended play sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling for a period you choose

Take advantage of these tools. They are designed to protect you and help you gamble responsibly.

Get Help — Support Organisations

If you or someone you know is struggling with problem gambling, help is available. Please contact one of the following organisations:

New Zealand

• Problem Gambling Foundation (Aotearoa)
  Free counselling and support services for New Zealand residents
  Website: www.problemgambling.nz
  Phone: 0800 664 262 (free call)
• Gambling Helpline
  24/7 confidential helpline
  Phone: 0800 654 655

International Support

• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
• GamStop (United Kingdom)
  National self-exclusion scheme
  Website: www.gamstop.co.uk
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
• National Council on Problem Gambling (USA)
  Website: www.ncpgambling.org

If You Need Help, Reach Out Today

Problem gambling is a serious condition, but recovery is possible. Seeking help is a sign of strength, not weakness. Whether you are in New Zealand or elsewhere, support is available and confidential.

If you recognise problem gambling in yourself or a loved one, contact one of the support organisations above immediately. Many services are free and available 24/7.

At FastPitch, we are committed to promoting responsible gaming. Your wellbeing is our priority.